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Job Details

Telecom Wireless

Supervisor of Construction - Fiber  Seattle, WA  Posted: 9/20/2019
Job Description

Job ID#:


Job Category:

Telecom Wireless

Position Type:

Contract Full Time


1 Year +

Positions Available:



Supervisor of Construction - Fiber
Company Summary
Kineticom’s Client works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. Kineticom’s Client owns, operates and leases more than 40,000 cell towers and over 60,000 route miles of fiber supporting small cells and fiber solutions across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Kineticom’s Client is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $60 billion
Position Summary:
Responsible for the day-to-day activities of an assigned team of fiber construction managers. This team has a dedicated focus on vendor management, work order execution, construction, and restoration of Kineticom’s Client fiber networks and services that are consistent with all defined standard operating processes and procedures. The position will support the Manager of Fiber Construction and work across other fiber construction teams within the area, as well as provide support to Kineticom’s Client cross-functional teams to improve the quality of processes, deliverables and the end-to-end customer experience. Each fiber construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Crown Castle. This position is accountable for their assigned team and area for delivering KPIs including but not limited to CapEx spend, MTTR, % On-Time Install, fiber complete for small cell, and installed enterprise revenue.

Job Requirements


Essential Job Functions:
  • Supervise a team of Fiber Construction Managers in support of the assigned area of responsibility for construction demands, Cap and OpEx management, as well as KPIs.
  • Provide support to the Manager of Fiber Construction for communication with the NOC, Engineering, Field Operations, and Change management teams.
  • Provide support to the Manager of Fiber Construction to monitor and report Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance
  • Maintain knowledge of technology in use, and/or under development for its impact or potential impact on the operational business process
  • Provide support to the Manager of Fiber Construction for the assigned areas respective CAPEX and OPEX spend and budgets
  • Maintain quality service by understanding and enforcing organization standards
  • Develop and coach fiber construction manager team. Identify training gaps and create a career path for team members.
  • Supervise a team to provide necessary network maintenance support 24 hours, seven days a week, 365 days a year
  • Schedule and prioritize the workload of the fiber construction and external vendor resources within an assigned area
  • Provide support to the Manager of Fiber Construction in partnerships with utility and municipal providers to streamline permit application, process, and initiatives such as the FCC’s One Touch Make-Ready program.
  • Supervise team for the purposes of (including but not limited to)
  • Management of external vendors necessary for timely completion and within budget
  • Initial construction reviews in accordance with project specifications.
  • Oversee site construction, managing schedule, and resources on all projects
  • Ensure that all jobs are maintained in a project tracking system with complete accuracy.
  • Coordination of all permitting and licensing activities.
  • Development of permit and construction plans.
  • Participate in the Vendor evaluation and selection process.
  • Ensure all work is completed in accordance with Kineticom’s Client construction standards, processes, and procedures. Act as a key contributor to continued growth and improvement in each of these.


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